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| August 5, 2005 |
Safety Alert for Immediate Release |
Toronto, ON – Subsequent to news releases issued on July 15 and July 28, 2005, the Ontario Office of the Fire Marshal (OFM), the Electrical Safety Authority (ESA), and LG Canada are once again urging Ontario residents who purchased an LG refrigerator to check their refrigerator model and serial numbers.
In addition to the 2-door top mount models identified in the July 28, 2005 news release, certain 3-door (French door) bottom mount models of LG refrigerators also pose a fire hazard to consumers and must be repaired. The malfunctioning component identified in the LG 2-door refrigerator models, which caused four fires in Ontario, is also used in the 3-door models identified below. The OFM, ESA and LG Canada have been made aware of 1 fire incident in Alberta involving a 3-door model. LG Electronics in the U.S. has also received 82 reports of incidents involving these models, some of which have resulted in smoke damage.
LG Canada is continuing with their retrofit program. Owners of the following LG refrigerator models should immediately unplug their appliance and contact LG Canada to schedule a free in-home repair.
Affected Refrigerator Models:
LG-branded 3-Door Refrigerators manufactured between May 2004 and October 2004 and sold
in Canada between June 2004 and April 2005. The model numbers of the
affected models are:
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LRFC 21760ST/SW |
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LRFC 25750SB/ST/SW/TT/WW |
The affected models have a serial number beginning with one
of the following three digits: 405, 406, 407, 408, 409 and 410.
Customers with an affected LG-branded model or with questions are strongly
encouraged to contact LG at 1-866-595-4387, or by email at
retrofit@lge.com.
This notice is further to the safety notice released on
July 28th,
2005 associated with the LG 2-door top mount refrigerators manufactured
between May 2004 and October 2004 and sold in Canada between June 2004 and
April 2005. Customers with a 2-door top mount refrigerator with one of the
following model numbers should immediately unplug their refrigerator and
contact LG at 1-866-595-4387 to arrange a retrofit.
Model Numbers:
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GR-729RN |
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LRTN 18320WW |
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LRTX 18311WW |
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LRTX 18321BK/TT/WW |
Affected models include those with serial numbers
beginning with 405, 406, 407, 408, 409 and 410.
The public is reminded to install a working smoke alarm on every level of
their home and outside all sleeping areas. Working smoke alarms provide
early detection of fire and can give people the precious seconds needed to
escape.
Public Service Announcement:
The Ontario Office of the Fire Marshal, the Electrical Safety Authority
and LG Canada are warning the public to unplug specific 2-door top mount
and 3-door (French door) bottom mount models of LG Refrigerators
immediately. Owners should contact LG Canada to schedule an in-house
retrofit following confirmation of related fires. For more information,
visit www.esasafe.com,
www.ofm.gov.on.ca or contact LG Canada at 1-866-595-4387.
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Media Contacts:
Ontario Fire Marshal's Office, Chris Slosser 416-325-3120
Electrical Safety Authority, Ted Olechna, Provincial Code Engineer, (905)
712-5366
LG Canada, Gavin Davidson, Wilcox Group, (416) 203-6666
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