blank space Frequency of Inspections

Properties which have been identified through needs analysis to be of particular concern may warrant periodic inspections. Frequency of inspection is an important issue for periodic inspections and can affect the level of safety of inspected properties. Routine inspections, when conducted, should be conducted at a frequency that will adequately re-enforce to the owners of properties their responsibility for ensuring that their properties are constructed and maintained in a safe condition.

The purpose of inspections is to determine if owners are fulfilling their responsibilities. An inspection by the fire department does not alleviate the owner of their responsibility to maintain a fire safe property. The occupants should not have to rely on an inspection by the fire department in order for their property to be fire safe!

A frequency should be established as a target when planning an Inspection Program. This should be evaluated during the Program implementation and adjusted accordingly. Property owners who demonstrate that they maintain their properties may be inspected less frequently, or perhaps be started on a self-inspection program.

Frequency may be adjusted for specific properties, inspecting some every year and others every two years, for example, depending upon the relative risk and any other pertinent factors.

Establishing a frequency for inspection is not relevant for many types of inspections, such as complaints or new construction.

2.3.2. Development and Implementation

A fire department has to take the appropriate steps to create an effective response to fire safety issues confronting the community. In this section, guidance is provided to assist fire departments to develop and implement selected inspection programs. It is during this phase that all of the supports, operational procedures and other related material necessary to conduct the selected programs, should be developed.

It is important that all selected programs are fully developed prior to implementation. This will ensure that every issue has been addressed adequately to make the program as effective as possible.

For more specific information regarding the conduct of code enforcement inspections, refer to the Fire Safety Inspection And Enforcement Guide which is available from the Office of the Fire Marshal.

Issues of authority and responsibility should be made clear to all fire department personnel involved in an inspection program. Responsibility for complying with fire safety legislation rests with the owner of the property. The law requires owners to make their premises fire safe and to maintain them accordingly. The purpose of an inspection is to determine if a property is fire safe, and to take appropriate action if it is not. It is an offence when an owner does not comply with provincial legislation. A fire department may choose not to prosecute an owner for a noted violation if it is more appropriate to allow the owner time to correct the situation. Due to the nature of these issues, it is important to establish a policy on how to address noted violations.

It is necessary to plan an inspection program carefully so that it is effective. Prior to implementing any inspection program, the following should be taken into consideration and the appropriate policies and operating guidelines created.

  1. Consider the available resources, both human and physical, and assess whether the department has the resources necessary to conduct the program effectively. A fire department must decide who will conduct the inspections given the level of competency of the candidates.

    There must be sufficient number of adequately trained staff available to carry out the duties required. These duties include field activities associated with the selected programs, as well as supervisory (directing, monitoring, and evaluating), clerical and support functions.

    More staff may be needed to deliver a program or additional training required. If a program's objectives cannot be met with the available resources, it may be appropriate to modify the program (e.g. change the frequency or method of inspection) or enhance the resources available through training or assigning additional staff. Alternatively, a different program, such as a Public Safety Education Program, may be needed to achieve the desired objectives.

  2. Establish goals and measurable objectives for the program. (See also Section III).

  3. Establish an enforcement policy that includes methods to notify responsible persons of noted violations, suggested compliance times for typical violations, actions to be taken if compliance is not achieved within the allowed time, and methods for laying charges.

  4. Establish a method for recording inspection results and any relevant actions or information. These records should include:

  5. Compile the necessary report forms, inspection checklists, form letters and any other related material.

  6. Establish a means of communication with other relevant authorities.

  7. Establish a method of evaluating the results to determine the effectiveness of the program. (See Evaluating Effectiveness Section for related information.)

  8. Establish a list of properties that are subject to inspection. It may be appropriate to group the properties geographically.

  9. Conduct trial inspections to ensure that all of the issues have been adequately addressed.

  10. Ensure that staff have the skills and knowledge required to conduct inspections of the properties in each category under the program.

  11. Train staff in their program duties and responsibilities. Thoroughly explain the objectives of the program and the methods that will be used (e.g. results expected, properties subject to inspection and why, policies and duties of the program, responsibilities and liabilities of staff, reporting and recording methods, importance of evaluating the results).

  12. Assign the targeted properties or geographic groupings amongst the available staff.

Conducting

Activities

Remember to keep thorough records.

  1. A fire department may wish to notify the owners, or other persons responsible of properties that are subject to inspection prior to implementing a program. This may help to achieve better compliance with fire safety legislation.

  2. Conduct inspections of the targeted properties in accordance with established procedures. Identify violations of applicable legislation and any other hazards. Record a description of same on a Standard Inspection Report.

  3. Notify owners (or other responsible persons) of violations and other identified hazards by means of a standard Notice of Violation or other appropriate method. Explain the Notice of Violation, including its importance and fire safety relevance.

  4. Prepare written records of an inspection, including a Notice of Violation or other record of hazards and violations, actions taken to notify owners of the inspection results, conversations/correspondence relevant to the inspection, and any other information.

  5. Conduct timely follow-up inspections as needed to determine if violations and hazards have been remedied.

  6. Enforce fire safety legislation as needed to achieve compliance and to maintain an acceptable level of fire safety.

2.4 PUBLIC SAFETY EDUCATION

Public Safety Education


Audience Selection

Message

Available Resources

Method of Delivery

Duration/Frequency

Available Programs

2.4.1. Selection

Description

Public safety education is a vital component of any effective fire prevention strategy. Public safety education involves raising the public's awareness and knowledge to improve the level of fire safety in the community. Education has the potential to increase the knowledge of occupants to lead to prompt and appropriate reactions in a fire situation.

Achieving this level of knowledge may:

Public safety education can still achieve positive results with limited resources provided staff are committed and implement programs effectively.

Selection

After conducting a needs analysis of the community's fire risk, several issues still need to be addressed when selecting a public safety education program, including the:

a) goals and objectives;
b) target audience;
c) message and how it will be delivered;
d) available resources;
e) delivery of the program;
f) duration or frequency of the message and program.

Program Goals and Objectives

A goal should be established for each program. The following goal would be appropriate for a public safety education program.

"To achieve an acceptable level of fire safety for the community and to ensure the safety of its residents in the event of fire by providing the information necessary to reduce the occurrence, spread, and impact of fire."

An effective public safety education program also needs objectives that are realistic and measurable. These will help to monitor the delivery of the program and in evaluating its results. (See Section III for further details of measurable objectives.)

Audience Selection

The first step in developing an appropriate public safety education program is to determine who should be educated in the community to address the fire concerns identified in the needs analysis. Target audience(s) may be residents who are at the greatest risk of fire or those that influence these high risk groups (such as parents, teachers or employers).

Message

The message is the information that will be communicated to achieve the desired change in behaviour. When developing a message, both the audience that will be targeted and the problem that needs to be corrected must be taken into consideration. The message may be very simple (e.g. "change your clock, change your batteries") or more in-depth (e.g., fire safety planning in a high rise building, which requires training in how to develop and implement fire safety plans).

Determine The Available Resources

Create an inventory of the communication resources that are available to the fire department, including those available from the business sector, media, and community.

Using all the resources available within the community can greatly increase the efficiency of fire safety education efforts. Local newspapers and special interest publications, as well as radio and television stations can be a tremendous asset. Community groups can also be very useful in reaching certain target audiences, for example using Meals-on-Wheels or visiting nurses to help reach the disabled or elderly. Individual volunteers may also be willing to assist.

Method Of Delivery

Determine the most appropriate or available medium to deliver the safety message (e.g. television, radio, newspaper, magazine, newsletter, billboard, inserts/flyers, hand-outs, video, audio, presentation, seminar, displays).

A number of factors will affect the format chosen to deliver the information:

  1. Target audience. What it the most suitable method of contacting and educating the target audience(s)? Are these mediums cost effective?

  2. Nature of the information. What medium is the information best suited to so that the message is communicated effectively?

  3. Available resources. What resources are available to deliver the safety message and are they appropriate for that message?

Duration/Frequency

Keeping in mind the program's objectives, decide on the duration of the program and the frequency that the message will be repeated to the target audience. The message should be promoted for a sufficient length of time so that the entire target audience receives it. The message should also be repeated at a sufficient frequency to ensure that the knowledge and awareness are retained.

Types of Activities

Following are some examples of public fire safety education activities that may be incorporated into effective programs. There are any number of programs available, limited only by the planners' resources and imagination.

Combining several types of activity to reach one or more target groups can be particularly effective. Successful programs such as Learn Not to Burn, Alarmed for Life and the more recent Older and Wiser and Risk Watch use a combination of activities to achieve the maximum educational benefits.

Programs such as TAPP-C (The Arson Prevention Program for Children) are effective because they combine elements of fire safety education (educating the juvenile fire-setter and caregiver) with inspections (of the juvenile fire-setter's home).

In School Programs

Description: Presentation of fire safety information to school children by fire department staff or others. This can be a simple presentation type activity or can be a comprehensive education program delivered by school teachers as part of the regular school curriculum, such as Learn Not to Burn. Learn Not to Burn is supported and re-enforced by the fire department and teaches essential fire safety skills to children from pre-school to Grade Eight.

Results: Improves fire safety awareness and knowledge among school children with a resultant improvement in fire safety behaviour. It also helps to improve the awareness and knowledge of children's parents.

Considerations: Requires the co-operation and support of the school board and teaching staff.

Displays

Description: Setting up a display and posting fire safety information in a public location such as a mall. The display may be attended by fire department staff to provide information to passersby.

Results: Increases the profile of the fire department and provides some improvement in fire safety awareness and knowledge of passersby.

Considerations: Contact with individuals is typically very brief which restricts the amount of information that can be provided.

Public Service Announcements

Description: The use of various media such as radio, television and newspapers to widely distribute a fire safety message.

Results: Improves fire safety awareness and knowledge.

Considerations: Some media may not be appropriate for specific problems (i.e. radio is limited as it does not have a visual component).

Presentations

Description: Presentation of fire safety information to a group of people in a lecture format. Groups may include interested parties such as community service groups and apartment occupants, or they may be "captive" audiences at a community function such as a bingo or ratepayers meeting. A presentation may involve the use of training aids (e.g. slides or videos).

Results: Improves the fire safety awareness and knowledge of the targeted group.

Considerations: A considerable amount of information can be delivered to a large group at a low cost.

Training Sessions

Description: Fire safety training for property owners, managers, supervisors, maintenance persons, and other appropriate personnel to ensure that they are aware of their responsibilities. (An example is the High Rise Superintendents Course).

Results: Improves the ability of these persons to maintain their properties in a fire safe condition.

Considerations: Usually limited in the number of persons that can be reached.

Station Visits

Description: Conducting tours or open-houses at fire stations to interested community groups such as school children or Scouts/Guides. Includes the provision of fire safety information and training.

Results: Improves fire safety awareness and knowledge of the group. It also increases the profile of the fire department in the community.

Considerations: Effective in increasing fire safety awareness and knowledge of the group but this method is limited in the number of groups or people that can be reached.

2.4.2. Development and Implementation

This is the planning stage for public safety education programs. During this stage, all of the supporting information, operational procedures and related material necessary to successfully conduct the selected programs, should be developed. It is important that any selected programs be fully developed prior to implementation. This will ensure that all important matters are addressed and that the program will be as effective as possible.

Public safety education will form an integral and essential part of your fire prevention strategy. Developing an effective program will require comprehensive planning and an assessment of available community resources.

  1. Consider the available resources, both human and physical.

  2. Establish the goals and measurable objectives of your program.

  3. Determine what message will be necessary to address the fire safety concerns of the community.

  4. Determine the specific format of the message, including "How, What, When and Where" of the program).

  5. Design, produce and/or purchase the materials necessary for the program.

  6. Assign responsibility for the program and its various activities to fire department staff.

  7. Establish a method for recording and evaluating the results of the program. This should include: audience information, numbers, names, materials information, number of pamphlets distributed, length of presentation, venue information, name of host organization, location, a description of the activity conducted, including what information was imparted and medium used and any other relevant information.

  8. Determine where and when the message will be delivered.

  9. Program duties and responsibilities should be explained to staff. Staff should be adequately trained to carry out the activities associated with the program. Consider that staff may be asked for information beyond the immediate scope of the program.

2.5 FIRE INCIDENT EVALUATION

Fire Incident Evaluation


Using the Information

Select Fire Incidents Subject to Fire Incident Evaluation

Levels of Fire Incident Evaluation

2.5.1. Selection

Description

A Fire Incident Evaluation Program consists of gathering information relevant to fire occurrences by visually and physically examining the site and interviewing those who are involved. The purpose of gathering such information is to gain an understanding of what occurred so that the appropriate actions may be taken to prevent similar occurrences in the future.

Fire Incident Evaluations of fire occurrences may provide the data necessary to assess the impact of fire on the community. It may also provide the information necessary to conduct a thorough needs analysis and an evaluation of the effectiveness of fire safety programs. Fire Incident Evaluations, cause determination and subsequent actions may result in a reduced occurrence of fires.

A Fire Incident Evaluation program requires a sufficient number of adequately trained staff to conduct the appropriate evaluations. A department's involvement in Fire Incident Evaluation has to be conducted in cooperation with the Fire Investigation Program of the Office of the Fire Marshal.

Selection

Several issues must be addressed when selecting a Fire Incident Evaluation program:

  1. the objective of the program;
  2. how the information gathered will be used;
  3. which fires will be evaluated, and
  4. what information will be gathered during the evaluation. This is identified as the level of Fire Incident Evaluation.

It is important to emphasize that the best results will be achieved by evaluating all fires. Also, Fire Incident Evaluations should include a review of the performance of the property and its occupants.

Program Goals and Objectives

A goal should be established for each program. The following goal would be appropriate for a Fire Incident Evaluation program:

"To evaluate fire incidents and gather pertinent information to enhance the level of fire safety of the community."

An effective fire incident evaluation program also needs objectives that are realistic and measurable. These will help to monitor the delivery of the program and in evaluating its results. (See Section III for further details of measurable objectives.)

Using The Information

Determine specifically how the information collected will be used. Any information gathered will be useful in assessing and analyzing the impact of fire on the community. It will also be essential in evaluating the fire safety programs conducted by a fire department. However, the information may be used for other purposes, such as legal action, amending existing inspection or public safety education programs, implementing additional programs, reviewing or revising fire suppression activities and identifying needed legislative changes.

Select The Fire Incidents Subject To Fire Incident Evaluation

A program can be designed to provide a complete evaluation of every fire that occurs in the community or it can be restricted to certain categories of fires. The fires may be categorized according to the type of fire incident, the property or occupancy where it occurred, or the occupant that was involved (e.g. the elderly).

Before establishing which fires will be evaluated, the resources available will need to be assessed. Other considerations include how the information gathered will be used and the community's fire risk identified in the needs analysis.

Levels Of Fire Incident Evaluation

The type of Fire Incident Evaluation refers to the amount of information gathered at a scene. The level selected depends upon the amount of information required to understand the fire situation and to determine the effectiveness of fire safety programs.

Information from fire incidents is required to evaluate inspection and fire safety education activities. Basic information from each incident is also required by the Office of the Fire Marshal to compile provincial fire loss information.

Standard Incident Report

The Standard Incident Report must be completed by suppression staff, or other designated staff, as required under the Fire Marshals Act. The Casualty Report must also be completed as appropriate.

Expanded Incident Report

Suppression staff, or other designated staff, may complete an additional report (created by the fire department), ancillary to the Standard Incident Report, to gather more information that is relevant to the fire and the community's fire safety issues.

Examples of information that may be collected would include:

Basic Fire Incident Evaluation

An evaluation of a fire incident by designated staff and the completion of an report that addresses the issues the department has established as fundamental to its programs. This may involve a physical examination of the fire scene and/or appropriate interviews.

Information that may be collected would include:

Detailed Fire Incident Evaluation

A detailed evaluation of a fire incident by designated staff and the completion of a detailed report that addresses all fire safety issues relevant to the fire incident. This may include building performance, occupant performance, and the effect of fire department programs. It may also include an evaluation of fire suppression effectiveness which would require a physical examination of the fire scene and appropriate interviews.

Levels Of Skills/Knowledge

The level of knowledge of staff conducting fire incident evaluations would depend upon the amount and type of information gathered.

2.5.2. Development and Implementation

This is the planning stage for Fire Incident Evaluation programs. During this stage, all of the supporting information, operational procedures and other related material necessary to successfully conduct the selected programs, should be developed.

It is important that selected programs are fully developed prior to implementation. This will ensure that every issue has been addressed adequately to make the program as effective as possible.

A Fire Incident Evaluation program must be well planned with the scope and intent of the program clearly defined and understood. There must be good communications with the Office of the Fire Marshal's Investigators to ensure that the proper process is followed for fire incidents that require their involvement.

A Fire Incident Evaluation program must be carefully planned so that it is effective. Prior to implementing any Fire Incident Evaluation program, the following should be considered.

  1. Consider the available resources, both human and physical. Assess whether the department has the resources necessary to conduct a fire incident evaluations program given the level of competency of staff. Additional training or support may be needed.

  2. Establish the goals and measurable objectives of your program.

  3. Determine what actions to take depending upon the information gathered.

  4. Establish a method for recording fire incident evaluations results and any relevant actions or information. These records should include:

  5. Compile the necessary report forms, fire incident evaluation checklists, form letters and other related material.

  6. Establish a means of communication with other relevant authorities.

  7. Establish a method of evaluating the results to determine the effectiveness of the program. (See Evaluating Effectiveness Section for related information.)

  8. Conduct a trial fire incident evaluation to ensure that all of the issues have been adequately addressed.

  9. Train staff in their program duties and responsibilities. Thoroughly explain the objectives of the program and the methods that will be used to achieve these objectives (e.g. results expected, policies and duties of the program, responsibilities of staff, reporting and recording methods, the importance of evaluating the results).

Conducting

Activities
  1. Conduct a fire incident evaluation of fire incidents in accordance with the procedures established for the program.

  2. Identify and document pertinent information that is relevant to the scope of the Fire Incident Evaluation Program (e.g. fire cause, area of origin, status of property, action of occupants). Note that some type of standard form should be developed for this purpose.

  3. Notify the appropriate authority of any relevant results (e.g. Office of the Fire Marshal Investigators, Police).
    Note: If it is determined that an Office of the Fire Marshal Investigation is required, all evaluation activities must stop Ensure that the scene is secured.

  4. Act on pertinent information in accordance with the scope and policies established for the Fire Incident Evaluation Program (e.g. enforcement of fire safety legislation, relaying information for input to other programs (Inspection, Public Safety Education).

  5. Record actions and results in a standard fashion.

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