Ontario Regulation 365/13, Mandatory Assessment of Complaints and Requests for Approval

Communiqué du commissaire des incendies

Ontario Regulation 365/13, Mandatory Assessment of Complaints and Requests for Approval

Communiqué 2014-03

January 15, 2014

Ontario Regulation 365/13 was filed on December 20, 2013 and came into force on January 1, 2014. Ontario Regulation 365/13, supported by Fire Marshal Directive 2014-03, formalizes the current policy of the Office of the Fire Marshal and Emergency Management (OFMEM) with respect to the application of subsection 2(1)(a) of the Fire Protection and Prevention Act, 1997, as it is articulated in Public Fire Safety Guideline PFSG 04-40D-03, Inspections upon Request or Complaint.

The OFMEM gratefully acknowledges the support of stakeholders and particularly the Ontario Association of Fire Chiefs (OAFC), the Fire Fighters Association of Ontario (FFAO) and the Ontario Municipal Fire Prevention Officers Association (OMFPOA), who recognized the need to provide uniformity, through regulation, to OFMEM policy and fire department practices for assessment of complaints and requests for approval.

Ontario Regulation 365/13 was made under the authority of section 78 of the Fire Protection and Prevention Act, 1997. It sets out specific obligations for municipal fire chiefs and other prescribed persons responsible to ensure the following:

  • an assessment and, if deemed necessary, an inspection is conducted upon receipt of a fire safety complaint;
  • an assessment and, if deemed necessary, an inspection is conducted upon receipt of a request from an owner for assistance to comply with the Fire Code when the approval of the Chief Fire Official is required; and
  • required information is filed with the Fire Marshal if the complaint or request for assistance is in regard to a care occupancy, care and treatment occupancy or retirement home.

Fire Marshal Directive 2014-03 directs the process by which the assessments and inspections described above are to be undertaken by reference to Public Fire Safety Guideline PFSG 04-40D-03, Inspections upon Request or Complaint, as updated and available on the OFMEM’s Web site.

Enquiries regarding the above should be directed to the local OFMEM fire protection adviser, or to staff members of the Technical Services Section of the OFMEM, who can be reached by e-mail at FireSafetyStandards@ontario.ca or by telephone at (416) 325-3100.