Ministry of the
Solicitor General

Correctional services update on COVID-19

Correctional services update on COVID-19

The latest information on the status of the 2019 novel coronavirus is posted every day, seven days a week, at 10:30 a.m. ET on ontario.ca/coronavirus.

We are committed to protecting the safety of staff, inmates, and members of the public in Ontario’s adult correctional facilities as a precautionary response to COVID-19.

The following operational changes are in effect until further notice:

Correctional facilities

  • All personal visits are temporarily suspended within our adult correctional facilities. Professional visits, including legal counsel, will continue but are required to have additional screening for COVID-19 symptoms.
  • Expanding the use of temporary absences, including reviewing lower-risk, eligible inmates near the end of their sentence for early release.
  • Intermittent inmates serving time on weekends are required to report to their facility, and in appropriate cases, will be allowed longer temporary absence from custody to return home for the duration of their permit.
  • Providing corrections staff with surgical masks when they are within two metres of inmates who are symptomatic or have not yet been screened.
  • Working to ensure the availability of personal protective equipment, such as masks, gloves, and gowns, at each of our institutions.
  • More frequent cleaning inside correctional facilities.

Inmates can continue to keep in contact with family and friends by telephone calls and letters.

If you are a victim of crime and wish to find out the status and release dates of offenders in provincial correctional institutions, please contact the Victim Support Line at 1-888-579-2888 or 416-314-2447 in the Toronto area.

Probation and parole

  • Allowing the Ontario Parole Board to use alternatives to in-person meetings.
  • All clients and visitors entering probation and parole offices will be screened for COVID-19 symptoms and asked about recent travel.
  • All probation and parole staff will be asked to self-assess for COVID-19 symptoms and recent travel or exposure before working at a probation and parole office.
  • Opening hours for probation and parole offices have been adjusted. All remote reporting centres are temporarily closed.
  • More frequent cleaning inside probation and parole offices.


As the situation evolves, we will provide updates to any operational changes within our correctional facilities and probation and parole offices.

The health and well-being of Ontarians is our government's number one priority. Since we first learned of COVID-19, Ontario has been taking decisive action to contain the virus and protect all Ontarians.